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COVID-19 BULLETIN

At the UNU Hotels & Resorts, upon welcoming you to our hotel, we are committed to offering a safe environment that meets the protocols from the Regulatory Agencies for the prevention and combat against the spread of COVID-19. We continually improve our sanitation and health and safety standards, operating with focus on the health and safety of our guests, visitors, suppliers and employers.

PUBLIC AREAS

In the public areas and those with a high footfall of users, as well as the regular protocols, we have intensified the frequency in cleaning and sanitizing the surfaces. We have contracted more duly-trained employees who are dedicated to cleaning and sanitizing

HAND WASHING

Sanitization equipment for hand-washing is provided throughout all public areas in the hotel, such as the lobby, reception, elevators, event venues, bars, restaurants, fitness centers, among others.

USE OF MASKS

Our guests and employees are required to wear masks in public areas and also when moving around the external areas of the hotels.

SOCIAL DISTANCING

We stress the important in constantly maintaining social distancing and, through some simple practices, we will collectively help to keep the environment safe.

GUEST ROOMS

Cleaning protocols of the guest rooms have been adapted, as well as the use of recommended products for the elimination of possible health hazards.

NEW CLEANING AND HYGIENE TECHNIQUES

We continuously dedicate ourselves to the implementation of new cleaning and sanitization techniques in all spaces throughout the hotel, always adapting such procedures to current protocols.